Free
Retail (Trainee Associates)
Welcome to the Retail Trainee Associates Self-Paced Course offered by …
What you'll learn
Customer Service Skills: Understanding customer needs, effective communication, conflict resolution, and providing exceptional service.
Product Knowledge: Learning about the products or services offered, understanding features, benefits, and how to assist customers in making informed decisions.
Sales Techniques: Techniques for suggestive selling, upselling, and cross-selling to increase sales.
Store Operations: Understanding store policies, procedures, and protocols for handling transactions, managing inventory, and maintaining the store's appearance.
Technology Use: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail-specific technology.
Merchandising: Basics of product placement, visual displays, and creating an appealing shopping environment.
Teamwork and Collaboration: Working effectively with colleagues, understanding roles, and contributing to a positive work environment.
Problem-Solving: Handling customer complaints, addressing issues with products, and finding solutions to various challenges that may arise.
Compliance and Security: Understanding security measures, including loss prevention, handling cash, and maintaining a safe store environment.
Personal Development: Skills like time management, multitasking, and prioritization to excel in a fast-paced retail setting.
Free
What you'll learn
In this Beauty and Wellness course, you will gain a well-rounded understanding of beauty techniques, skincare, and holistic wellness. The course covers both theoretical knowledge and practical skills to help you excel in the beauty industry.
1. Skincare & Facial Treatments
Skin types and skincare routines
Cleansing, toning, and moisturizing techniques
Facial treatments and masks
Anti-aging and acne treatments
2. Makeup Artistry
Basic to advanced makeup application techniques
Color theory and product selection
Bridal and party makeup
Contouring, highlighting, and eye makeup styles
3. Haircare & Hairstyling
Hair types, textures, and scalp care
Shampooing, conditioning, and deep treatments
Haircutting, styling, and blow-drying techniques
Bridal and party hairstyling
4. Nail Care & Grooming
Manicure and pedicure techniques
Nail art and extensions
Hand and foot massage techniques
5. Spa & Wellness Therapies
Aromatherapy and essential oils
Body massage techniques and relaxation therapies
Ayurveda and holistic wellness practices
6. Salon Management & Professional Ethics
Hygiene and sanitation standards
Client consultation and communication
Business setup and customer service skills
Pricing, branding, and marketing for beauty professionals
