Grievance Redressal Policy
September 9, 2024 2024-09-14 8:52Grievance Redressal Policy
We’re Here to Address Your Concerns
At Creation Welfare Society, we value your feedback and are committed to addressing any grievances promptly and fairly. If you have a concern regarding your learning experience, please follow the steps below:
- Submit Your Grievance: Contact our support team via email or phone with details of your concern.
- Investigation: Our team will investigate the issue and may request additional information if necessary.
- Resolution: We aim to resolve all grievances within 15 business days.
- Escalation: If you are not satisfied with the resolution, you may escalate the matter to senior management.
Your satisfaction is important to us, and we will do our best to resolve your concerns.